Natwest Equity Release Reviews (Updated 2022)

Is Natwest Equity Release Any Good & Safe? We Review the Pros, Cons & Scheme Features
Are You Considering Natwest Equity Release? What Are the Pros, Cons & Costs? Read Our Reviews & Discover If Natwest Lifetime Mortgage Schemes Are For You.

Natwest Equity Release

NatWest is part of NatWest Group. It’s a bank that services the UK and Ireland. It came into existence in 1970 and originated from over 200 smaller banks throughout England and Wales.

Natwest aims to provide a whole banking solution to all its clients and add value to each customer whilst catering to banking in a digital age.

It also boasts a large business banking clientele, with almost 1 in 4 businesses using it for their banking solutions.

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Equity Release Explained

Equity release is a broad terminology used in the later life lending industry to encompass a group of products.

These products consist of lifetime mortgages or home reversion plans.

About NatWest

NatWest is a reputable lender and is a leader in many sectors of the banking financial markets in the UK and Ireland.

NatWest offers solutions such as remortgaging1 to those over 18.

NatWest doesn’t have a specific lifetime mortgage option or a home reversion plan; it does not offer a particular equity release product. 

Instead, it offers you the option to remortgage with them when your current mortgage ends or to receive a better rate whilst you’re still paying off your existing mortgage.

This may be a way to access equity from your property; however, it is still a traditional mortgage and requires repayments.

Are You Looking for the Natwest Equity Release Calculator?

Before you consider using the Natwest equity release calculator, we want you to know that we’ll probably be able to find you a better rate and that means a great saving!

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Why Choose NatWest?

NatWest is an excellent option to explore if you’re looking for a remortgage option on your property at a reasonable rate. It also offers the following perks:

  • Your legal fees and valuation costs will be covered in the case of a standard mortgage.
  • The application process is online, easy, and paperless.
  • It does not charge product fees on some products.
  • It was voted ‘Best Mortgage Provider 2020’ by the British Bank Awards 2.

NatWest’s Reviews & Ratings

NatWest’s Online Reviews

Customer reviews are mixed when it comes to NatWest; it seems that clients are happy with their technology and app; they find it saves time and is easy to use.

They are, however, of the opinion that NatWest’s customer service needs some attention.

NatWest’s Online Ratings

NatWest scores between 2.7 and 4.8 in online reviews from multiple platforms.

It was rated ‘Best Mortgage Provider 2020’ by the British Bank Awards.

Natwest Equity Release Complaints

If you’re dissatisfied with your experience and want to file a complaint, the easiest way to do so is to contact them directly through their website.

They are concerned about their clients’ needs and will refer you to the appropriate department.

Alternatively, you can submit a review on a review site like Trustpilot or Feefo, and they will swiftly contact you to assist.

NatWest’s Pros & Cons

NatWest’s Pros

  • NatWest offers a competitive standard mortgage with excellent rates.
  • Its app makes lending with them easy to manage, and access to your accounts is simple.

NatWest’s Cons

  • NatWest does not specifically offer an equity release product and doesn’t target the later life lending market.
  • The offering from NatWest is either a standard mortgage or a remortgage option, so you’ll still need to make repayments.

NatWest’s Qualification Criteria

As NatWest does not explicitly target later life lenders, its mortgage products are available to those over 18 years of age.

What’s on Offer from NatWest?

NatWest offers a traditional mortgage and the option to re-mortgage your property.

It doesn’t provide a lifetime mortgage or home reversion plan.

NatWest’s Other Services

NatWest focuses on banking products; it offers the following:

  • Personal banking
  • Premier banking which includes financial planning
  • Retirement structuring
  • Business banking
  • International trade and banking services for corporates

NatWest’s FCA Details

Trading Names

National Westminster Bank plc 2022 trades as NatWest

Other Trading Names

NatWest Holdings owns the following trading brands:

  • The Royal Bank of Scotland
  • National Westminster Bank
  • Ulster Bank Ireland DAC
  • Coutts
  • Child & Co
  • Drummonds
  • Holt’s Military Banking
  • Isle of Man Bank
  • Lombard
  • NatWest Markets
  • FreeAgent
  • RBS International

Permitted Services

National Westminster Bank plc 2022 is permitted to carry out the following services:

  • Banking
  • Insurance
  • Mortgages & home finance
  • Consumer credit
  • Payment services & e-money
  • Pensions
  • Investments


National Westminster Bank plc 2022 is regulated by the Financial Conduct Authority.

Registration Numbers

National Westminster Bank plc 2022 registration number 00929027 reference no 121878

FCA & Company House Links

You can visit NatWest here and its profile with the FCA here.

NatWest Contact Info




250 Bishopsgate




Any Questions About NatWest & Lifetime Mortgages?

Is Natwest a Member of the Equity Release Council?

Who Owns Natwest?

Does Natwest Do Equity Release?

Is Natwest Equity Release Safe?


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Editorial Note: This content has been independently collected by the EveryInvestor advisor team and is offered on a non-advised basis. EveryInvestor may earn a commission on sales made from partner links on this page, but that doesn’t affect our editors’ opinions or evaluations. Learn more about our editorial guidelines.