Our 2025 review of Age Partnership equity release advice offers a comprehensive and transparent analysis of the company’s offerings and customer service.

Over £2.3 billion was accessed through equity release in the UK in 2024¹ despite the sustained rise in interest rates seen since the 2022 mini budget, a fact that points to the enduring popularity of these products. 

Could equity release be a viable option for you?

Later-life lending can be a daunting prospect with so many leading options to choose from, but we are here to help you navigate the field.

The research team at EveryInvestor is continuously reviewing the industry and consulting with experts to provide the latest updates, and our content undergoes stringent fact-checking and quality control before publication.

Could Age Partnership be the right advisory service for you?

NOTE: EveryInvestor is an impartial and unconnected third-party information provider via this website, and the details replicated in this commentary represent the opinions of EveryInvestor only and may not reflect the views or opinions of Age Partnership. This article must not be interpreted as advice, nor is it a solicitation to conduct transactions in any financial product provided by Age Partnership.

What Is Equity Release, and Who Are Age Partnership?

‘Equity release’ refers to financial products that allow homeowners, typically those over 55, to access the equity in their property without needing to sell up.

Age Partnership can assist by providing expert advice, comparing different plans, and ensuring the most suitable and cost-effective solution is chosen for your needs.

What Are the 2 Main Types of Equity Release?

The two main types of equity release are lifetime mortgages and home reversion plans.

Lifetime mortgages are by far the more popular option; in fact, figures from the Equity Release Council show that homeowners took out over 85,000 lifetime mortgages between January 2022 and June 2024—and fewer than 10 home reversion plans during the same period.²

Let’s take a quick look at both types.

How Does an Equity Release Lifetime Mortgage Work?

An equity release lifetime mortgage works by letting you borrow against the value of your home to obtain a lump sum or access to a drawdown facility, untaxed.

Some important facts:

• In the UK, lifetime mortgages are usually available to those aged at least 55.
• A lifetime mortgage offers an alternative to downsizing, as it provides a cash injection by letting you borrow against the value of your home.
• The loan, plus interest, is usually repaid when your home is eventually sold after your passing or when you move into care, which means a lifetime mortgage is a long-term financial commitment.
• Many providers offer lifetime mortgage plans. Selecting the top equity release company involves assessing factors like reputation, customer service, and product features.

It’s important to note that you may be obliged to pay significant Early Repayment Charges if you decide to repay your lifetime mortgage early.

How Does an Equity Release Home Reversion Scheme Work?

A home reversion scheme is a type of equity release that allows homeowners over 60 to sell a portion or all of their property to a provider in exchange for cash while retaining the right to live in the property for life.

Here’s how it works:

1. Sell a Portion of Your Home: You sell a share of your property (usually between 25% and 100%) to a home reversion provider.
2. Receive Payment: The provider pays you based on the percentage of the property you sold.
3. Remain in Your Home: You continue to live in your home for the rest of your life.

Some important things to remember:

• Property Ownership: The provider owns the share of the property they purchased and will receive that share of the proceeds when the house is eventually sold.
• No Repayments: There are no monthly repayments, but the provider will receive their share of the property’s value when it is sold, usually after you pass away or move into long-term care.
• Below Market Value: The amount you will receive will be below the property’s market value—typically between 20% and 60% of the actual value.³ You are essentially selling part of your home at a discount.

Home reversion schemes can be an option for those who want to access the equity in their home without moving, but it’s important to consider the long-term implications and seek professional advice before proceeding.

Who Are Age Partnership?

Age Partnership is a retirement income specialist and one of the UK’s best equity release advisors. 

*Based on the volume of plans from a panel of lenders, Q2 2022 – Q3 2022.

The firm was founded in 2004 and offers tailored financial services to individuals over 55, including advice on mortgages, pensions, wills, lasting power of attorney, insurance, and equity release.⁴

Based in Leeds, West Yorkshire, the company employs about 200 people.⁵

Learn More: Equity Release and LPA

What Services Does Age Partnership Provide?

Age Partnership provides comprehensive services, including equity release, mortgages, pension income, and insurance advice, aided by specialist guidance and assistance.

The firm also offers a non-advised lasting power of attorney service and a referral service for creating a will.

Furthermore:

The dedicated team of advisors and specialists will consider your personal and financial circumstances before exploring a range of options tailored to your needs.

What Equity Release Services Does Age Partnership Offer?

Age Partnership offers a range of equity release services, including advice on lifetime mortgages and home reversion plans and tailored recommendations based on individual financial situations, ensuring clients choose the best option for their retirement needs.

The firm aims to deliver the best value and service to its customers by working with a wide range of lenders, including Aviva, Pure Retirement, Canada Life, and Just.⁶

Age Partnership offers tailored advice on equity release plans, guiding clients through the available options.

Broadly speaking, these options include:

• Lump sum lifetime mortgages
• Drawdown lifetime mortgages
• Interest-Only lifetime mortgages
• Voluntary Payment lifetime mortgages
• Enhanced lifetime mortgages
• Home reversion plans

The firm’s expertise and knowledge enable its team to handpick the plans best suited to your circumstances and goals.

Why Consider Age Partnership for Equity Release Planning?

You might consider Age Partnership for equity release planning for a number of reasons.

These may include:

• the company’s industry recognition
• their service promise
• their industry partners

Let’s take a look at each of these.

Age Partnership’s Industry Recognition

Age Partnership has won numerous industry awards.

These include:

• Equity Release Broker of the Year at the 2024 Mortgage Awards⁷
• Later-Life Adviser of the Year (Hayley Larham) at the 2023 Women’s Recognition Awards⁸
• Investor in Customers Gold (2023)⁹
• Standard Investors in People award¹⁰
• Best Financial Adviser – 20+ advisers at the 2022 Equity Release Awards¹¹
• Best broker for equity release at the 2019 Mortgage Strategy Awards¹²

Most of these awards speak for themselves, but it’s worth examining the criteria for the Investor in Customers certification.

These include ‘meeting customer needs, understanding customer needs, delighting customers, and creating loyalty‘¹³, which makes this award a testament to Age Partnership’s customer service.

Age Partnership’s Service Promise

Age Partnership’s Service Promise sets a high bar.¹⁴

These undertakings are:

• Age Partnership will assign each client a dedicated advisor to guide them through the process from start to finish.
• Equity release will only be recommended if it is deemed suitable for you.
• Age Partnership will search a range of plans from multiple lenders to identify the most appropriate solution.
• Any recommended plan will be protected by the safeguards of the Equity Release Council.
• Clients will receive a bespoke recommendation document to review at their leisure.

Age Partnership’s Industry Partners

Age Partnership’s industry partners are leading equity release providers.¹⁵

They include:

• Aviva
• Canada Life
• Pure Retirement
• Just

What Are Age Partnership’s Fees?

Age Partnership’s fees include an advice fee of £1,895, which is only charged if your case completes.¹⁶

The initial no-obligation consultation is free, and you will receive a bespoke recommendation document as part of this service. 

Other fees you may have to pay later in the process include:

• Valuation fees
• Arrangement fees
• Solicitor fees
• Consultation fees

What Interest Rate Advice Does Age Partnership Provide?

Age Partnership provides interest rate advice on equity release and mortgages, and the nature of this advice will depend on the plan and provider you choose. 

Based on the Equity Release Council’s Q4 2024 report¹⁷, the average equity release interest rates are around 5.97% to 6.28%.*

*While we regularly review our rates, these may have changed since our last update.

Are You Eligible for Equity Release Through Age Partnership?

Eligibility for equity release with Age Partnership depends on your property value and age, among other criteria.

The broad qualifying criteria for equity release are:

• You are 55 or older.
• You own property in the UK.
• The home you want to borrow against is your main residence.
• Your home is worth at least £70,000.
• You have little or no existing mortgage on your property.
• There are no more than two people on your property title deed.

Some lenders may impose additional rules concerning the location of your home, what its minimum valuation should be, and what construction materials are acceptable.

Age Partnership Calculator: Can You Estimate Your Equity Release?

Yes, you can estimate your equity release with the Age Partnership calculator.¹⁸

If you are testing the waters, use the fast calculator below or at the top of this article to see approximately how much you could borrow through equity release.

Considering the Pros and Cons: Is Age Partnership Right for You?

Considering the pros and cons of using Age Partnership is essential to determine if the company could be the right choice for your equity release needs.

What Are the Advantages of Using Age Partnership?

The advantages of using Age Partnership include gaining access to leading equity release plans.

More advantages of taking advice from Age Partnership:

• You will have access to award-winning equity release advisors.¹⁹
• Your dedicated advisor will review a wide range of plans from leading lenders.
• Age Partnership has a lot of experience, as the company has helped over 2 million people explore their equity release options since 2004.²⁰
• You will get free initial advice to help you determine if equity release is right for you, and you will only be required to pay a fee if your case completes.
• You will obtain a free, no-obligation quote from an advisor.
• The company is a member of the Equity Release Council.
• Age Partnership is authorised and regulated in the UK by the Financial Conduct Authority (FCA).²¹

Of course, it’s equally important to weigh the drawbacks.

What Are the Disadvantages of Using Age Partnership?

The disadvantages of using Age Partnership include the general drawbacks to equity release.

Here are the main cons of making use of Age Partnership’s services:

• A £1,895 fee becomes payable upon completion of your equity release plan.
• Equity release will affect the inheritance you can leave to your loved ones when you pass away.
• Equity release may not be suitable for everyone, which is why your advisor will ask you to consider other options before proceeding.
• Once you have taken out an equity release plan, no other borrowing can be taken out using your home as security.
• By releasing equity, you are essentially borrowing against the value of your home, which can impact your eligibility for means-tested benefits or grants.
• Equity release may significantly increase your overall debt over time owing to the effects of compound interest.
• You may be liable for significant Early Repayment Charges if you decide to pay back your lifetime mortgage early.

Professional advice and a thorough understanding of the terms are essential before proceeding with equity release.

How Did We Review Age Partnership?

We reviewed Age Partnership by carefully assembling and dissecting all available information on the company’s track record, services, and regulation.

Our team studied the firm’s own literature and reliable industry sources.

Age Partnership Reviews: Real Experiences

Age Partnership reviews are, for the most part, positive, with the majority of people praising their response time, knowledge, and personal service. 

What clients have to say: 

• Age Partnership client reviews on TrustPilot: 4,6 out of 5 based on over 9,000 reviews.
• Age Partnership client reviews on Google: 4,2 out of 5 based on more than 300 reviews.
• Age Partnership client reviews on Review Centre: 4,3 out of 5 based on 75 reviews.

*While these aggregates were accurate at the time of our last update, they may have changed since.

Client Success Stories With Age Partnership Equity Release

Client success stories with Age Partnership lifetime mortgages can be found on the company’s website.

These clients highlight how equity release through Age Partnership has provided them with financial freedom and peace of mind in retirement.

Take a look at these:

• Christine’s story: Christine is an Age Partnership client who was advised to take out equity release in order to remain in her home with her five beagles.²²
• Mike’s story: Mike used equity release to remain in his home, which is large enough for his grandchildren to stay in when they visit him.²³

These stories serve as valuable testimonials, demonstrating the real-life benefits of choosing Age Partnership for equity release.

Age Partnership Complaints: What You Need to Know

One of the most common complaints about Age Partnership relates to the fees associated with their equity release services; a few clients have found the fees to be higher than they anticipated, particularly when factoring in legal costs and adviser fees.

Another frequent issue is the speed of the process, with some clients feeling it took longer than expected to complete their equity release.²⁴

These complaints highlight the importance of getting a full breakdown of costs and timelines before starting the process.

Complaints can be directed to the company’s Compliance Officer by letter, email, or phone. 

• Email them: enquiries@agepartnership.com
• Call them: 08080 555 222
• Write to them: The Compliance Officer, 2200, Century Way, Thorpe Park, Leeds LS15 8ZB.

Who Regulates Age Partnership?

The Financial Conduct Authority (FCA) regulates Age Partnership.

The FCA regulates the financial services industry in the UK and has the power to take action against companies and individuals who are deemed not to be acting appropriately.

What FCA Details Are Available for Age Partnership?

FCA details for Age Partnership include their authorised status, FCA registration number, and a list of their permitted activities.

Let’s take a look at Age Partnership’s details as registered with the Financial Conduct Authority (FCA).

What Are Age Partnership’s Trading Names?

• Age Partnership Limited
• Age Partnership
• Age Partnership Plus
• Property Wealth

What Services Are Permitted by the FCA for Age Partnership?

• Advising on investments (except on Pension Transfers and Pension Opt-Outs)
• Arranging (bringing about) deals in investments
• Making arrangements with a view to transactions in investments
• Advising on a home reversion plan
• Advising on regulated mortgage contracts
• Arranging (bringing about) a home reversion plan
• Arranging (bringing about) regulated mortgage contracts
• Making arrangements with a view to a home reversion plan
• Making arrangements with a view to regulated mortgage contracts
• Credit Broking
• Debt-counselling

What Are Age Partnership’s Registration Numbers?

Age Partnership Limited:

• FCA Ref Number: 425432
• Companies House Number: 05265969

What Are Age Partnership’s FCA and Companies House Links?

• FCA Link: Age Partnership Limited
• Companies House Link: Age Partnership Limited

Who Supervises Age Partnership?

The Equity Release Council (ERC) supervises Age Partnership.²⁵

The entire equity release industry in the UK is supervised by the ERC, which holds companies, advisors, and providers to a series of standards designed to protect clients.

Age Partnership’s details can be found in the ERC’s members’ directory.²⁶

Getting in Touch

Getting in touch with Age Partnership is easy and can be done in a number of ways.

Here are their details:

• phone: 08080 555 222
• email: enquiries@agepartnership.com
• online callback form: available here
• post: Age Partnership, 2200 Century Way, Thorpe Park, Leeds LS15 8ZB

Common Questions Regarding Age Partnership Equity Release

Final Thoughts on Age Partnership Equity Release

Age Partnership’s award-winning advisory service has earned the company a seat at the top of the equity release market. 

With access to leading plans, Age Partnership equity release advisors are in a good position to find you the most suitable plan and negotiate the best deals on your behalf. 

The features mentioned and the amounts raised, are subject to the lender’s criteria, terms and conditions. These may take into account the age, health and lifestyle factors in order to provide an enhanced amount. To understand the features and risks, ask for a personalised illustration.